Privacy Policy

Privacy Policy

Introduction

Welcome to https://laser-alignment-collision.dentrepair-talk.com (referred to as “the Company” or “we”). We are committed to protecting your privacy and ensuring the security of your personal data. This comprehensive Privacy Policy explains our practices regarding the collection, handling, and protection of information from users visiting our website, interacting with our services, and using our applications.

Scope

This policy covers all aspects of our online presence, including but not limited to:

Please note that this policy does not extend to third-party websites, applications, or services linked from our platform. These external resources have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This Privacy Policy governs your interactions with us when:

  1. You sign up and use our applications or services as an authorized user.
  2. You visit our website(s) linked to this policy.
  3. You receive communications from us, including newsletters, emails, telephone calls, or text messages (SMS).

Personal Data Collection

We collect various types of personal data to enhance your experience and provide tailored services. The categories of information we gather include:

  1. Account Information: Details required to create and manage your user account, such as usernames, passwords, and profile settings.
  2. Payment Information: Data related to transactions, including payment method details, billing addresses, and order history.
  3. Financial Information: Financial records, banking information, and other economic data relevant to our services.
  4. Purchase Information: Details about products or services you’ve purchased from us, including quantities, prices, and purchase dates.
  5. Mobile Device Identifiers: Unique identifiers assigned to your mobile device, such as IP addresses, device IDs, and location data from your phone’s settings.
  6. Location Data: Information about your geographic location obtained from your browser or device settings.
  7. Feedback: Your opinions, suggestions, and comments provided through surveys, forms, or direct communication with our support team.
  8. Social Media Information: Data collected when you interact with our social media accounts, such as posts, comments, shares, and follow preferences.
  9. Product Information: Details about products you’ve shown interest in, viewed, or purchased on our platform.

We collect this data through various means: user input forms, account registration, online interactions, tracking technologies (like cookies), and third-party sources who assist us in providing services.

Cookies

To enhance your experience and provide personalized content, we employ cookies, which are small text files stored on your browser or device. Our use of cookies includes:

  1. Strictly Necessary Cookies: These ensure basic functions like login, session management, and navigation on our website. Without them, certain features would not function properly.
  2. Preference Cookies: Used to remember your preferences, such as language settings, display options, and ad customization.
  3. Analytics Cookies: These help us understand user behavior, gather analytics data, and improve the overall performance of our platform.

Users have control over non-essential cookies through our Cookie Manager, allowing them to customize their cookie preferences.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purpose for which it was collected, plus a reasonable period afterward. The retention periods vary based on legal requirements, business needs, and the nature of the data:

  • Account information and transaction records may be kept indefinitely or until your account is closed.
  • Financial and tax-related data is typically retained for 7 years after the end of a fiscal year.
  • Purchase history might be stored for marketing purposes up to 5 years after your last purchase.
  • Once the retention period expires, we securely delete or anonymize the data to protect your privacy.

Security Measures

We implement robust security measures to safeguard your personal data from unauthorized access, disclosure, alteration, or destruction. These include:

  • Encryption of data at rest and in transit using industry-standard protocols.
  • Engaging secure third-party processing partners who adhere to strict data protection standards.
  • Regular security audits and vulnerability assessments to identify and mitigate potential risks.
  • Access controls and employee training to ensure only authorized personnel can access sensitive information.

Children’s Privacy

We are committed to protecting the privacy of children under 18 years old. Our services are not intentionally designed for or directed at children, and we do not knowingly collect personal data from them. If you believe we have collected such information by mistake, please contact us, and we will take immediate steps to rectify the issue.

Your Rights

Depending on your location, you may have specific rights regarding your personal data:

  • Access: The right to request access to and receive a copy of the personal data we hold about you.
  • Rectification: The right to correct inaccurate or incomplete personal data.
  • Erasure (Right to be Forgotten): The right to request the deletion of your personal data under certain circumstances.
  • Restriction: The ability to restrict or object to the processing of your data in specific situations.
  • Data Portability: The right to receive a copy of your personal data in a structured, commonly used format and to transfer it to another controller.
  • Objection: The right to oppose the processing of your data for legitimate interests or direct marketing purposes.
  • Non-Discrimination: The right to be free from discrimination when you exercise any of your data protection rights.

To exercise these rights, please contact our privacy team using the details provided below. We will respond to your requests in accordance with applicable laws and regulations.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any material changes will be prominently displayed on our website, and updated policy versions will be available upon request. We encourage you to review this page periodically for the latest information on our privacy practices.

Contact Information

For any questions, concerns, or requests related to your privacy, data protection, or this Privacy Policy:

We value your trust in our handling of personal data, and we are dedicated to maintaining the highest standards of privacy protection.